General Terms and Conditions of Sale

These General Terms and Conditions of Sale (the “Terms and Conditions”) govern the sale of merchandise by shophighjeweler.com (“we”) through the U.S. section of shophighjeweler.com (the “Website”). Only consumers located within the United States may place an order through the Website.

Your use of the Website to purchase merchandise or otherwise indicates your agreement to follow and to be bound by these Terms and Conditions, our Privacy Policy, our Website Terms of Use, and other notices which may be posted on the Website, as well as all applicable laws and regulations. The Privacy Policy and Website Terms of Use are incorporated by reference. Please read these terms carefully before submitting your order. They explain who we are, how we provide products, how the contract can be changed or ended, what to do if issues arise, and other important information. IF YOU DO NOT AGREE WITH ANY TERM, DO NOT PLACE AN ORDER THROUGH THE WEBSITE.

THE SECTION BELOW ENTITLED “DISPUTE RESOLUTION” REQUIRES ARBITRATION OF CLAIMS. YOU WAIVE YOUR RIGHT TO A JURY TRIAL AND TO ASSERT CLAIMS ON BEHALF OF A CLASS. THIS SECTION AFFECTS YOUR LEGAL RIGHTS. PLEASE READ IT CAREFULLY.

Orders

If you have reached the legal age to enter into contracts, you may place orders for shophighjeweler.com products through the Website by following the directions provided. We do not accept orders by email. All orders are subject to acceptance by shophighjeweler.com. It is your responsibility to ensure that the information displayed in your Shopping Bag accurately reflects your selection before confirming your order.

shophighjeweler.com does not warrant that information on the Website (including product descriptions, colors, or photographs) is accurate, complete, reliable, current, or error-free. Product images are for illustrative purposes only. Colors may vary slightly from those shown on your device. shophighjeweler.com is not liable for errors in photographs or graphical representations of products.

Orders are for personal use only. shophighjeweler.com may cancel any order if we suspect fraudulent activity, violation of these Terms, or if products are not for personal use. We may also modify, cancel, or refuse orders where product information is inaccurate, quantities are insufficient, or for any other reason in our sole discretion. Orders may not exceed three (3) products per session.

Confirmation of Orders

Direct Website Orders
To place an order through the Website, select the products you wish to purchase and click “Add to Shopping Bag.” Fill out the order form and accept these Terms and Conditions. Verify all information before submitting. Orders are submitted when you click “Place Order.” You will receive an automatic confirmation email acknowledging receipt of your order. Clicking “Place Order” does not mean your order is accepted or purchase completed. Orders are subject to acceptance, which will be confirmed in a second email with shipping details and tracking information. The contract is formed upon dispatch confirmation. shophighjeweler.com may require verbal confirmation of orders. Keep records of these Terms and your Order Confirmation for reference.

Telephone Orders
Customer service can assist in placing orders via telephone using a secure hosted payment solution. Orders placed this way are subject to the same Terms and Conditions, acceptance procedures, and confirmations as online orders.

Pre-orders and Flash Sales

Certain products may be available for pre-order or flash sales. These are subject to the same Terms and Conditions as standard orders. In-stock products cannot be combined with pre-order or flash sale items in the same order; separate orders must be placed. Delivery periods and options may vary by product.